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You'll automatically be eligible for our annual Customer Appreciation Sale.
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What is The Customer Appreciation Sale?
The Customer Appreciation Sale is a chance for customers to buy wine for the same price we pay! The sale happens every year in February.
How much will I save?
Every bottle has a different price structure, but a general rule of thumb is that wines ending in “7” (e.g. $12.97) will be discounted by 10-20% (average) or more and wines ending in “9” (e.g. $12.99) will be discounted by 20-30% (average) or more.
How many bottles can I purchase in the Customer Appreciation Sale?
Customer Appreciation Sale bottles are determined by the total wine you purchased* last year:
*Total purchase only includes wine purchase and doesn’t include sales tax, spirits, accessories, gift cards, delivery charges and wines purchased at previous customer appreciation sale. Only purchases under PJ Wine customer account will be counted toward the total.
How do I purchase wines during the Customer Appreciation Sale?
All Customer Appreciation Sale purchases must be made during the sale. To place an order, simply go online and add your “Customer Appreciation Sale” wines to your basket. When you check out, just add the phrase “Customer Appreciation Sale” in the comments box. WINES ARE NOT AUTOMATICALLY DISCOUNTED. Once we confirm stock and your eligibility you will receive a final confirmation. Your card is not charged until we confirm the sale so please allow one to two business days for the correct amount to appear on your statement. You will also receive the correct/final invoice with your delivery. If you are purchasing additional wines besides your Customer Appreciation Sale, please place a separate order for accurate processing. Please allow 3-5 business days for orders to be processed. We will contact you via email with the delivery date.
Can I call in or email my order?
Sorry, because of high call volume during the Customer Appreciation Sale, the easiest way to place your order is online. We can’t take orders via email. You can also purchase Customer Appreciation Sale wines in our shop, but you need to bring an email confirmation.
Does free delivery apply to the Customer Appreciation Sale?
No, Customer Appreciation Sale wines do not count towards free delivery. $15 delivery charge will be added. However, if you place a separate order of an additional $170 (pre-tax), we will provide free delivery for entire purchase to where we normally deliver.
Are there any limitations on the Customer Appreciation Sale?
Only wines younger than the 2001 vintage are eligible. The Customer Appreciation Sale is for wine and single malt scotch whiskey only, not for other spirits, gift card, accessories, or shipping charge. We reserve the right to exclude certain bottles. Here are the list of items excluded from sales;
- All wines younger than the 2001 vintage (including 2001)
- All spirits (except single malt scotch whisky), all accessories, gift card, shipping charge
- All small size wines smaller than .750L / big size wines greater than .750L
- All sparkling wines from Armand de Brignac, Krug, Louis Roederer Cristal, Luc Belaire, Moet, Veuve Cliquot
- Macallan Edition No 2, No 3, No 4, No 5, No 6, 18 yr, 21 yr, 25 yr, Rare Cask, Decanter series M
How long does the sale last?
The sale is two weeks long. You will receive an email in February letting you know how many bottles you may purchase at discounted price and when.
Can I combine or transfer my purchases with another account?
Only one account can be used. The Customer Appreciation Sale promotion is non-transferable. Only wines purchased in the year before the Customer Appreciation Sale count towards eligibility. The Customer Appreciation Sale discounts can not be added to any previous orders.